Return / Cancellation
While using the website, before checking out, you will be able to remove some or all of the products included in your shopping basket using the delete button next to each product. Modify the quantity with the respective tab next to each product. You can even change any of the current orders made, required that it has still not been dispatched, by email or phone call.
Cancellation of orders are possible within 14 days from the day of receipt of the purchase, only by a written notification. The notification should include order details, and the reason of cancellation. For any liable reason, returns are accepted only and if the products returned to us are in their original best condition, unopened seals, packaging and shrink wrap intact and have been received by us within 30 days from the day of the written notification. In such a case we issue a credit note for the price you paid for the respective invoice.